Employee Assistance Programs (EAPs) are a well-known way of supporting workforce health and productivity. But are they always used effectively, and how can we improve policies on EAPs nationwide?
At TreatmentRehabCenters.org we know the importance of EAP drug and alcohol programs in providing resources for employees struggling with substance use issues including addiction treatment.
This resource explains how these programs work, their benefits, and how to implement them in the workplace to get the best results.
Let’s get the shorthand out the way first: the acronym at hand refers to an employee assistance program (EAP) – in this case specific to behavioral health support. Such programs offer:
These programs aim to help employees overcome substance use issues while keeping their jobs and improving overall workplace health.
To put it mildly, substance use disorders can impact workplace productivity, safety, and morale.
According to the National Survey on Drug Use and Health, 70% of people with substance use disorders are employed. This shows the need for workplace-based support systems.
Drug abuse, especially the opiate epidemic, has a big impact on the workplace so we need to treat these issues as chronic health conditions.
EAP drug and alcohol programs address this by:
The foundation of any effective EAP program is confidential assessment and counseling. Trained professionals work one-on-one with employees to:
When an employee needs more intensive care, EAP counselors can refer them to treatment providers including addiction treatment services. This may include:
Reliable EAPs have a network of providers so employees get high-quality care specific to their needs.
Recovery is a long-term process and the Substance Abuse and Mental Health Services Administration (SAMHSA) suggests that a minimum of one year of some form of treatment support leads to the best and most lasting recovery outcomes. These forms of follow up services may include:
Follow-up care is especially important for employees with a substance use disorder as it ensures they get the support they need to get and stay in recovery.
Prevention is key to stopping substance use issues from developing or getting worse. EAP drug and alcohol programs offer:
Create a workplace substance use policy that:
Make sure the policy is balanced with support.
Promote the EAP drug and alcohol program through:
Make it easy for employees to get help confidentially.
Give leadership the skills to:
Maintain confidentiality protocols to build trust and usage. This includes:
Track the effectiveness of your EAP drug and alcohol program by:
Use this data to fine-tune your program and to get feedback on what is not working and what your staff finds effective.
One potential glaring challenge for EAPs is that employees may not seek help due to fear of being judged or losing their jobs.
The solution here is to emphasize confidentiality, promote a supportive culture, and consider a “safe harbor” policy for employees who volunteer to help. It’s important to address drug or alcohol addiction without fear of being judged, so employees feel safe to get help.
Some small businesses may not have the budget for full EAP services.
One powerful way of addressing this hurdle is to establish partnerships with local treatment providers, consider consortium EAPs with other small businesses, or explore telehealth options for cost-effective support.
Another form of obstacle is low staff usage despite the program being available.
The solution here is to often to better promote awareness through regular communication from your EAP professionals, who can personalize outreach, and gather feedback to ensure services meet employee needs.
As the workplace changes, so will EAP drug and alcohol programs. Here’s what’s trending on the horizon:
EAP programs are a valuable tool for employees and employers to address substance use in the workplace. Confidential and full-service support for a healthier work environment.
At TreatmentRehabCenters.org we know how important EAPs are in getting people the help they need. We urge employers to invest in full EAP drug and alcohol programs and employees to use them when needed. Together we can create workplaces that support recovery, well-being, and success for all.
Remember seeking help is a sign of strength, not weakness. If you or someone you know is struggling with substance use issues contact your EAP or reach out to us at TreatmentRehabCenters.org for help and guidance on the road to recovery today.
Expertly assessed treatment options are available nationwide.
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